Rachael was fantastic! I previously had a very bad experience getting a massage (somewhere else!) and was super nervous, but Rachael was so gentle and compassionate and frequently checked in on me. Everything from the last minute appointment to accommodating my nervous requests for less pressure at certain points were all met with kindness and empathy. This was my first time here and I will definitely be back! If you've had bad experiences before and are hesitant to try a new place, or maybe you've had great experiences and just want to try a place that will meet your needs and provide an exceptional service, this is your place! Thanks a million!
The spa is extremely clean and well kept. The employees are friendly and polite and make you feel welcome when you walk in. The massage therapist are great. Tell them what you need where you hurt and they will take care of your issue and make you feel better. The owners of the spa are responsible and care about there members , employees and what you need to be a repeat customer. Highly recommend the dpa
I love elements Saugus!! I have the membership.
I seriously cannot recommend them enough!! The woman at the front desk is so professional, kind, and accommodating. She always makes sure I am 100% happy with my service. The prices are also very affordable.
My mother appreciated the awesome massage that she got from Rosa on her birthday.
Before the massage, she had sore muscles and difficulty sleeping without tossing and turning.
Now she sleeps like a baby, remind you she's 75 years old.
I can't say enough about how good I feel after getting a massage with Liz.. It is always a great calming and soothing experience. She is a true professional .