The facility was very warm and welcoming. The therapist listened to what I felt I needed and provided a very intense, yet relaxing massage. I felt like I was floating afterwards - I cannot remember the last time I have felt that calm. It was just what I needed to rid the tension that builds up from everyday life.
It's a clean and relaxing environment. I like that the rooms are sound proof. I heard almost no background noise during my massage. The only thing I felt seemed a bit tacky was the suggested tip posting everywhere. I have had a lot of massages and haven't paid $100 for a hour massage before... it was a little uncomfortable to feel pressured into a $20 tip. I'm all for tipping, and usually do so at 20% or more. Since I wouldn't pay $100 for a massage, I would feel more comfortable tipping 20% on the $69 I am paying. That said, this wouldn't stop me from coming back. I may just bring cash next time for the tip to avoid the uncomfortable convo at the check out desk. My massage therapist was very nice and the girls at the desk were too.
Very professional clean and comforting. I felt the massage therapist Kelly was very knowledgeable about how to help my physical condition and was very good at making me feel relaxed and comfortable. She really helped to loosen up my shoulder.