My therapist was out sick. I was moved to another therapist at a different appointment time and nobody called me to tell me. Frustrating given the impact to my day. I made the best of it, but since I had to leave work early to make the original appointment, notification would have been helpful and expected as a customer.
The front desk staff are really great to work with. From remembering my name and checking me in before my appointment, to getting a replacement appointment for my misuse who called out sick the day of is fantastic. The missuses are great, and haven't had a bad experience yet once in the two years of coming here. Great people, great business!
I love how professional everyone is and that my masseuse Aaliyah asked for feedback about the pressure and checked in with me. I also like how I’m provided with a take home card about my session and areas to work on in the future.
My therapist, Christine is such a nice lady. She checks in at perfect intervals, to make sure the pressure is satisfactory or if I may want more or less on each work area.
Her general attitude and “bed side manner” is absolutely perfect too! She makes for a very relaxing appointment, everytime (for 2 years now).
Thanks Christine!!!!!!!!!!
Sharon was a fabulous massage therapist understanding my body’s stress points and targeting them to optimize therapy. Would highly recommend her to anyone looking for customized and therapeutic massage. She set my weekend off right with her skills and listening ears.