All therapists are very knowledgeable and take the time to find out what the client needs. Always great with communication and asking if the pressure is ok and if they got the spots I was concerned about.
Friendly service ,I like the emails that you sent out as reminders & open times, also like that you give out specials so by can buy some ahead, the massage therapist act professional and treat me with respect
Very friendly staff, it was my first time going there with my girlfriend and I wasn't sure what to get or what kind of pressure she or myself liked. When I was in customer service, sometimes when people were offered a lot of different options they would get overwhelmed or feel like they were given something they didn't want, etc. I didn't feel that way at all. I felt welcomed and was comfortable having been my first time, which is something I think is very important. I enjoyed who we were with, I can't remember their names though. My only remark (due to my inexperience and not knowing really what to expect) was that my back was sore from the gym and she asked if there was anywhere specifically I would like to her to focus; so I said my back. I just thought that meant more pressure in that area. I still thought she would do my legs and/or arms as well. I would have liked her to do those as well as focusing on my back. I should have clarified that in the beginning, but I'm not upset at all, it felt amazing and of course we'll be coming back! :)
I was happy that Sarah was available there. I was surprised when the gal at the front desk said I was scheduled with someone else, when I specifically asked for Sarah when I scheduled my appointment. Thankfully, she caught the screw up and was able to fix it.