I have been with the Stoneham elements since they opened their doors years ago. I have seen many changes and often considered discontinuing my membership.
It is now run so professionally. The staff is welcoming, knowledgable and eager to assist you. There is a calmness in the air when you arrive...which was not always there. I love my therapist and am so glad I cam.
Bravo...love the changes!
The front of the house staff is so personable, nice, accommodating, and understanding. The therapists, especially Cassie, take time to understand why you're there, what you need, what hurts, and how to help you best not just during your session but between sessions and leading into the next one.
The staff are welcoming and kind. Jura will check in first to see if there is an area of concern or spot she should know about. I appreciate that she will answer my questions if I ask, but otherwise does not talk during the session except for directives. I also appreciate the meditative music that is played throughout. I like it better than something like soft rock (which I have experienced at other places).