Katie took the time to understand why I was there and what I needed from a massage. The massage was excellent and I left feeling a lot better than when I came in. Afterwards she shared some findings and offered recommendations for stretches. I will definitely be back!
My 10 relates to the reminders for the appointment and the Massage Therapist, Sally. She is an excellent massage therapist.
There were things that I think could be improved upon, my massage therapist didn’t know of my request for an additional half hour if it was available or that I wanted the hot stone treatment included. There were three young ladies at the front desk, just chatting away most of the time as I was waiting…
Everyone at Elements is so friendly. I love walking in there & being greeted by name & a question about my personal life. Courtney at the front desk is wonderful. Donna is the best masseuse I've ever had. I would recommend this Elements without reservation!