I love your flexible hours -- I love being able to schedule a massage without worrying about having to flex or take tie off of work. I have had a great experience with my therapists there. Cathy & Leslie there are two of my favorites.
I gave a 9 because Leslie was great and I enjoyed my massage. However, I signed up for an hour long massage but it was only 50 minutes. I got there prior to my 2pm appointment and was not in the room till 2:10pm and the massage ended at 3pm. My massage starting late was not caused by me as I arrived 5-8 minutes early.