The location and the ease of setting appointments. I have had two massages with Jessica and Connie. Both were great. I signed up for the membership because Jessica was awesome. I don't mind recommendations but I don't like to be upsold. Recommending one thing is fine but the last time I was there, three things were suggested. Increase to 90 minutes, hot stones, and cupping. That seemed a bit excessive but the massage was great.
The therapists I’ve worked with have all been knowledgeable, kind, and highly professional. The front desk staff is always welcoming, attentive, and provides excellent follow-up along with helpful recommendations for services and therapists. My husband, 91-year old father, and I make a visit each month for our massage. It's our thing and we love it.
I’ve been a customer since they opened and I’ve never had a bad experience. I’ve been to some of the fancy spas in town and I’ve had better massages here.
The massage I got was great however my only comment is the steps and stairs for access. I managed fine, but I am elderly, 88 years old. My friends would find the design of your place less than welcoming.
Two front office receptionists were friendly but I thought it was strange that the one who had NOT taken care of me with my gift card, seemed alarmed that it looked like I was leaving wihtout paying.. She didn't think I had paid.
The staff is wonderful, kind and thoughtful. Frank was my massage therapist. There are people in my opinion that just have a gift for massage and Frank is one of them. I will definitely be back. They have a great team of therapist here
First time at Elements Massage and Deping gave me the best massage I've ever had. I am recovering from a neck muscle sprain and I've been in a lot of pain. After getting the massage from her, I have actually have been feeling better.