My 10 is for the excellent service from Nikki at reception and my massage therapist Cindy. You are very lucky to have them on your team. They truly understand the meaning of treating the customer well and understanding their needs. They are always so very kind.
NOTE TO THE OWNER…please bring back the heat packs to use during our massage sessions. They really help. Not sure why this lovely extra was stopped on the first place. Please bring them back!!!
The therapist asked what I wanted to work on that day, and asked for feedback during the session as to whether the pressure was too heavy or light and if it was meeting my expectations. Thanks!
When I called a couple of weeks ago I asked about a gift card i had and do you take it. And I made an appointment a up on arriving I showed my gift card to them. And was told we don’t take this gift card 🥺🥺Okay I’m here now so I have to Pay or you will charge my credit card on file. But the lady did and GREAT job thank you Serena .
I have been a client of Elements Massage in Woodridge for many years. With few exceptions, I always been with Cindy. She is very personable and gives a fabulous massage. Always asks whether she needs to focus on anything in particular. If I do, she knows exactly what to do. I have no complaints ever, and I always leave feeling great! She shares information with me regarding work that I can practice at home between visits. Cindy is a great asset to Elements Massage Woodridge.
'V' always provides an excellent massage, always 'checking in' to ensure my comfort. She's a delight to chat with during the massage (I prefer chat so I can stay awake). I walk out of there feeling SO MUCH better and relaxed.