The teachers are high standards, a very friendly environment and helpful staff.
The only thing that, from my point of view, affects the excellence is the poor hygiene of the changing room in the Spa area, at least women area.
Another aspect that affect the provision is
the yoga teacher Roy. He is extremely rude shouting people in front of the class. Many people complain about his disrespectful attitude.
There are so many good yoga teachers that would love to teach there, why a person with anger problems remains teaching yoga?
Regardless the aspects to be improved, the BETTER Leisure Centre is a fantastic space, where people have the opportunity to improve the quality of their lives in a holistic way: physical, social, mental.
I am very grateful for the service.
The swimming pool at Eltham is lovely. The reception staff are very welcoming. There is a great choice of classes (although there can be difficulty in getting into class).
The showers are often cold which is not good.
I like the variety of classes. All instructors are very good and each runs a different set of exercises so you never get bored.
The booking system is very efficient, too.
The only thing i mind is the volume of music at cycle classes. Its far too loud in a relatively small space particularly if you happen to be near the speakers. It actually hurts the ears.
The instructor often speaks loudly which increases the overall noise.
I'd appreciate if the volume of music is rurned down, please.
We have an annual membership ticket which makes it good value. The staff are generally friendly and helpful and the coffee is fabulous. Changing rooms and pool quality could sometimes be cleaner.