That I was called by the delivery person prior to the delivery. This was important as the delivery was to a new construction. I didn't want to be there for 3 hours waiting for him to show. I had already done this while waiting for the appliances with my 2 year old grandson. The house cold and drywall dusty and the yard a wet muddy mess. So having the delivery person let me know when he was on his way was really nice.
The associate at Empire that I spoke to was very nice and helpful. Told her I did not have to have gas right away as not emergency. Even so my tank was filled with the amount we agreed to within the next week.