The delivery driver was very polite, courtesy, knowledgeable and seemed to be very happy in his position for the company. It's always great to hear someone praising the company they work for versus talking down about their employer.
The service technician was very professional and friendly. Also, the website is easy to navigate and use for all aspects of the account. My only complaint is that I cannot update my mailing/billing address from the site.
I was very pleased with the service that I received from the Jeffersontown, KY office. Everyone that I talked with at the office was very courteous and helpful each time that I called. The technician (Bill) that did the installation took the time to prior to the installation to advise me on the installation and even offered to help me finish backfilling the service line trench after his work was complete. My experience couldn't have been better. Thank you.