Very knowledgeable, The person I was dealing with I felt wanted to help me both on the phone and in person. I wasn't waisting his time. Very nice. And he was able to take care of my problem in a timely manner.
I come in for random parts for older bikes as well as a few for my modern day mtb. Every time, I’m met with a helpful attitude and a willingness to get me what I’m looking for.
We stopped in with our mountain bikes before we wanted to do a short ride in Nicene Marks. Ryan was there and helped us with some pedals, bleeding our hydraulic brakes and straightening out a slightly bent rotor on one of our disc brakes. He was super helpful and friendly. He was able to get our bikes taken care of right away so that we could still do our ride.
We will definitely be coming back if we need anything else for our bikes. We ride a lot and it's good to know there's a great local shop that we can use.
Picked up my bike other day and the guys were professional yet supper cool. Better, my newly checked out, moderately priced bike rode very well the next day. Thank you.
I’m not a cyclist, but when I came in to find the right gift for a friend who is, I got incredibly courteous and knowledgeable assistance is choosing the perfect thing. She loved it! Thanks so much for the gracious and spot-on service!
Essentially , I was concerned about the brake safety of my new/used e-bike. I live near ish to the shop. Thus, i stopped by, realizing that it was later inthe day, and they were likely busy. Nonetheless, Chris eventually settled on an option to help me that afternoon ! In about 1.5 hours, he had adjusted the brakes, adjusted the saddle, and replaced the rear view mirror. I was pleased and amazed ! I would say that they are now "my people," for my (substantial) bike needs . Thanks !! tanya g