I especially liked the friendliness and attitude of the gentleman who helped me. Courteous, thoughtful, and did unexpected work such as installing the water bottle holder I purchased.
Everyone is knowledgeable, kind and passionate about biking. I especially appreciate Epicenter's mechanics and their expertise. I know my bike is well taken care of and safe to ride.
The service is always prompt and includes a reasonably detailed description of the work performed and recommendations regarding how to spot problems early.
I appreciate the personal and hands-on service! I came in to exchange a kickstand, and the owner went out of his way to test out the new kickstand to make sure it would work on my bicycle.
I received the most outstanding customer service by Sean. He took the time to answer my questions and made sure my daughter got exactly what she was looking for in a bike that fit her needs.
I called and your mechanics customer service in the phone was fantastic. I drove across town to have my bike serviced at your shop because of his customer service. He was communicative about the fix, its costs and options.
Thank you for a great experience, I will bring all my repairs to your shop moving forward.
Shawn--- Very informative, pleasant with direct statements of facts, efficient and businesslike. Months Prior to my purchase of the eletra townie go - trek e bike , i had a semi severe cut opening on my leg and asked the shop for help. Shawn was extremely helpful and was able to help in the first aid of my wounded leg.
Im pleased with my new bike, pleased with Shawn and pleased with epicycle center
These guys have really taken care of my electric bike, over the years …. Always can’t say enough of good things about the crew …. Don’t forget to say thanks with a box of donuts … Thomas Vierra