Friendly and knowledgeable people who do excellent work. I’m a happy camper with how they serviced and made modifications to my bike.
I’m on the road again!
Needed a chain replacement and Cliff immediately helped me. I appreciate that you have spare parts for my Trek Rail electric bike in inventory and that your staff is friendly and professional.
I rented a bike to make a small trip along beautiful coastline south of Pacifica. Friendly service, I could get a bike in excellent shape at short notice.
This is [FIRST NAME REMOVED] in Pacifica, recently brought in my non-boost 2012 era SID XX fork for a seal repair (full rebuild). I think the owner [FIRST NAME REMOVED] worked on it on Santa Cruz.
WOW - excellent service. I have had other shops tell me to take a hike before on my bikes. Epicenter Cycling has once again come through with excellent service. And the staff and the Pacifica location is soo dope and friendly.
My previous experice was a year-ish ago with a 2015 Santa Cruz with a creak in the cranks from a blown out BB. Three shops old me to warranty the frame. Epicenter Cycling Pacifica location put a Praxis BB and low and behold better than new.
You guys seriously rock!
Epicenter is a great shop for mountain bikes. It’s hard to find a shop with specific knowledge of mountain bikes in San Francisco. Just a quick trip down to Pacifica solves the problem. They are friendly and great prices on service too.