I had to exchange a larger bag of food (unopened) for a smaller one and nothing is ever an effort when I/we come in. Very friendly! Nicole even carried it to my car and told me all about her dog! They always make you feel at home when you come in
The lady up front helped me so much with recommending things I never even thought of or knew existed! My dogs birthday was coming up so she was so kind and wished him happy birthday with some extra little treats as a gift! She was so fun and kind and I loved loved loved her personality!