The customer service and friendliness is above and beyond. I had ordered an 8lb bag of Ziwi for my dog, I called to see if it had come in, unfortunately it had not and the only available bags were the small ones. I have a Bernese Mountain Dog, so small will not work. After talking with, I believe her name is Bethany, I told her I would try to find it somewhere else. Later that day, she called me to let me know she found an 8lb bag at the store in Lafayette, drove there herself to get it and would have it ready for me to pick up that day. I was shocked she would do this and am so grateful she did. I cannot say enough about this location and their team.
The staff at Erie Chuck and Don's were very helpful in suggesting a bland diet to help my elderly dog who was suffering GI issues. The diet worked very well. I have always had good experiences at Chuck and Don's. Highly recommend!
Wonderful and friendly customer service representative. Great product selection from dog foods, treats, meal toppers, toys, leashes, collars and harnesses.
Emily was a great help in recommending a food for our Golden Retriever puppy with a chicken allergy. Our pup is doing great now. Thank you for your help Emily.
[FIRST NAME REMOVED] in Erie
This store in Erie has what I need for my dogs. I really like the rewards program when buying their dry food. The Associates are very friendly, and they know quite a lot about their products. It is close to my home and where I work.
High-quality options for my pups! I really like all the rawhide free chewy options too. I appreciate that they carry brands that are safer and held to higher standards than big box stores.
I like that you have very helpful employees. I wide selection of dog food . Your money back guarantee on your products if your pet doesn't like the food. Also your rewards program.
The employees at this store are the friendliest people and so caring of animals. They always help me with my purchases for my cat. Another important detail is that they give me donations of returned cat food for feral cat colonies in the area. So generous of this store to make these much needed donations. I appreciate all of their kindness and support!
Everyone on the staff who I’ve dealt with is knowledgeable, kind and very willing to help me with whatever I need or problem with my kitty I might be having. Thank you.
Holly
Anthem Ranch