My special order was handled perfectly! Turns out I knew the cashier's dog, NALA, from my past days at the Bark Avenue Store in old town Lafayette . . . small world. Outstanding customer service, very highly recommended.
I had to exchange a larger bag of food (unopened) for a smaller one and nothing is ever an effort when I/we come in. Very friendly! Nicole even carried it to my car and told me all about her dog! They always make you feel at home when you come in