The personal attention, being recognized and made to feel special. You do a great job of that! And certainly, above all, what keeps me coming back is the skill of your practitioners, within that context of warmth and personal touch. Kiley in particular is fabulous!
As a first-timer, I felt comfortable with the services. My massage therapist was extremely professional and experienced. One of the best--if not the best--massage I have had. Most important, from the greeting at the front door to the massage service, nothing seemed robotic.
My facial was amazing. Kylie was professional but warm. She explained each step up front and then only as necessary during the process. She let me relax and enjoy the experience. I will definitely be back!
The spa is peaceful and very well appointed. I felt like I escaped into another world once inside.