Quick and courteous service. Always pleasant to deal with both office staff and technicians who are always willing to answer questions. Great service at a fair price.
My husband and I have been with Exodus Exterminating since we moved back to Rochester, NY three years ago. Their customer service and technicians that come to the house to treat are super professional, knowledgeable and extremely helpful. If you have any issue regarding spiders, bees, wasps, other creepy creatures, large or small, I highly recommend Exodus Exterminating for your needs. They are reasonably and competitively priced and get the job done.
Very transparent about cost, scope of services and range of extermination. They always answer the phone when you call not involving any bots at all. One leaving a message, they respond promptly whether it’s about services or billing. Our only hiccup has been that the extermination is not at our current residence, but at a rental and the texts relaying date and time of services is often only the day before, not allowing us to actually make time to speak to the provider. And the last couple of months, they have really stepped up their game with this, and it’s been a seamless process.
Rhe staff and the technicians are very polite and helpful. They inform you when they are coming for your next appointment. I am very pleased with thei service. I have recommended Exodus to my friends