The office and technician's are friendly and respectful. They want to make sure you have the protection required for that problem. Exodus also reminds you of their warranty.
They came out very quickly to handle a bee problem. Technician was very professional explaining what he was doing and asked if I had any questions. Problem was solved and no more bees
I must say it is getting annoying that every time we have your service we are asked for a survey. Any chance we could cut back on annoying your customers with this endless feedback loop?
Our technician, Ken, was fabulous. He was knowledgeable, courteous, friendly and a hard worker -- he truly had a "no problem" attitude. I really like the idea that he called about 15 minutes before he would arrive so I was ready for him.
The receptionist who answers the phone is polite and articulate. The office staff scheduled our service when it was convenient for us – that is rare!
AND they offer a senior citizen discount!
Excellent customer service. We had an insect problem that we had never experienced before and were quite overwhelmed and upset. Kyle was professional and extremely knowledgeable and hand;ed our issues with skill, speed, and ease. Highly recommend Kyle and Exodus!!!