I love my tech, Kyle or Carl, sorry can't remember. He made me feel comfortable and at ease about the cockroaches from a previous homeowners. I was upset, confused, and frustrated and we walked me through the whole process, expressed compassion, encouragement, and let me know he can take care of it. Plus he was very honest!! Thank you.
I have utilized the experts at Exodus for many years more as preventative maintenance, but whenever I have had a problem - their response has been very quick.
The people in the office are pleasurable, knowledgeable and very accommodating for scheduling an appointment.
The technicians are extremely knowledgeable in their field and very thorough.
I would highly recommend Exodus.
I found an “issue” over the weekend. A gentleman called me first thing Monday morning. Despite it being the week of Christmas he was able to get me in the next morning. I wish I remembered his name but frankly he sold me to go with Exodus over another competing company. He was friendly, kind, patient and understanding. He took time to answer every single one of my questions, at one point admitting he didn’t know the answer to one but placed me on hold to get a knowledgeable answer.
Angel who actually came to treat my “issue” was equally great to work with. He was friendly, also answered my questions, on time and seemed to do a great job as I haven’t seen any “issues” since.
Customer service, punctuality and knowledge have sold me. If I ever have an “issue” again (which I hope I never do) I would not hesitate to call Exodus. I will absolutely be referring their services.