I like the rewards program! Please don't ever take it away! I like being picked up and dropped off at my car. I like that the shuttle runs 24/7. I miss the small bottle of water upon returning. I thought that was a wonderful gesture especially in the summer! I wish it was closer to the terminal, but I know that would be hard to change. All the drivers I've had in RDU have been great.
Convenience of getting off highway parking, getting picked up at car and dropped off at terminal
Only criticism would be size of parking spaces. Drivers side is difficult to get out if you have to park by a post.
We have used this service for years. We most recently used it this July 2025.
It is so convenient and all the drivers are super friendly and helpful. We have recommended it to many friends, We have started making reservations in advance which makes it even more convenient
Sincerely,
A long time satisfied family from Durham, NC
July 2025