FASTSIGNS® Chelmsford Googleplus-24

   726 Reviews
6 Victoria Court, Victoria Rd
Chelmsford, CM1 1GP
01245-350450
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Recent Reviews:

June 26, 2017
J.J.
Chelmsford
Communicate more. Order was made wrong, despite clear drawings sent with questioning of understanding. Don't guess whether or not a customers order is right.
June 24, 2017
J.F.
Chelmsford
very good
June 24, 2017
T.E.
I was very pleased with the service especially with Paul in Sales. He was very knowledgeable and his advice help me choose the exact sign I was looking for. The pricing was also very reasonable and the quality is excellent. I would definitely recommend this service.
June 19, 2017
R.W.
Chelmsford
Friendly helpful staff. Product quality always good.
June 19, 2017
D.S.
Chelmsford
You offered the product that I wanted, in a time frame that was suitable
June 9, 2017
G.S.
London
Quite slow to get the order delivered!
June 4, 2017
I.L.
Chelmsford
Friendly quick service
May 30, 2017
K.T.
Chelmsford
Having used Fastsigns when I worked for a previous company a couple of years ago, and always being really pleased with the service, it was disappointing to find things the way they were with this project. There seemed a lot of confusion in the ordering process, not entirely professional; lots of bouncing of emails to get to the bottom of things. On the day, the installers were fine, but there was added extra stress from Paul who really does seem to make things complicated, and talks an awful lot but doesn't come to the point of the conversation or answer the question. Some work is outstanding and this should be rectified soon so I am pleased about that, and the signs that are right, look great, so it isn't the product. But getting to the end point was a lot more painful that it needed to be I think. I got quotes from Signs Express in Basildon, who seemed a great deal slicker, so would definitely consider using them next time we require anything.
May 22, 2017
P.G.
Chelmsford
Order confirmed 2 May. Expected delivery 5-8 May. Delivered end of last week. Very poor customer service in a) not delivering at the time promised, b) not contacting me to let me know there was a delay (of more than a week), c) not responding to my enquiry email chasing, d) not even apologising and trying to make things right asap during a phone conversation (I had to call to find out what was going on, and just got an excuse about having new art workers, and I did’t get the feeling this job then had priority). When you make a mistake - which of course we all do - it’s best to make things right as soon as you can, isn’t it? If my client had had a deadline for this, I would have let them down because you let me down.
May 22, 2017
M.G.
Chelmsford
Fast and friendly service.
April 10, 2017
S.G.
Chelmsford
Efficient, local, react promptly, reliable.
March 27, 2017
D.M.
ROMFORD
Professional advice, keen pricing, efficient implementation...
March 24, 2017
J.M.
Chelmsford
Value for money
March 24, 2017
D.M.
Chelmsford
Very happy with the quality of the signs and service received.
March 23, 2017
E.M.N.
Colchester
Time was spent to help me get things right.
March 10, 2017
J.B.
Behive Lane
Very friendly and service is good. Keep you informed as to where they are in the process.
March 10, 2017
D.M.
Quick responses, both via email and over the telephone. Quick turnaround and delivery times. Advise and help when required. Competitive prices. Helpful, friendly and the team make it a personal service.
March 8, 2017
N.W.
Chelmsford
Everything looked fantastic. Celia had brilliant advice for me and kept me informed. A wonderful service!
March 3, 2017
U.C.
Chatham
Good Service and the end product looks suitable for the business we are. Competitively priced.
February 28, 2017
F.W.
Chelmsford
My initial enquiry was dealt with promptly. My subsequent order for two pop up banners was progressed efficiently with high quality reproduction and delivery on time. An excellent job and good friendly service.