I put in a call to a competitor first, and emailed my mockup artwork. After several days they said they still had not taken a look at it to supply me with a bid.
Then I call FastSigns got the bid right then, and the signs were made within 1 day.
The competitor may still call me back, I suppose.
Friendliness, Listens to needs of customers, Valuable input and recommendations, Easy to work with. Excellent customer service. Excellent product. Very quick installation. Affordable signs. Thank you! I love my signs!
There was miscommunication of some sort. When I called to convey what had happened I was treated like it was my fault. Told that I could pay more to have the mistake fixed. The signs I had made were a bit expensive. I since priced a couple other stores and find that I was over charged comparatively.