Fast wonderful customer service. We had a sizing issue, which was resolved in no time, the design was just what we had asked for, your drilled the wholes where we needed them for the frame with no problem and even took the liberty to clean our old sign for us. Your staff went above and beyond!
Prompt response to our school whenever we questioned the proof or requested changes. I was so surprised with the turn-around-time once I committed to the design. Yes, I would strongly recommend FASTSIGNS to other organizations/schools for a special sign.
I created the artwork for this project, but I didn't pickup the final product - so I can't speak to the quality of the work. Communication was great at first, but then it broke down a bit. I was expecting to see a proof, but it turns out the project had already been completed and was waiting to be picked up. It was definitely nice to have it done quicker than I expected, but if I hadn't called in to inquire about my proof, I wouldn't have known my project was ready to pick up.
So.. my 5 means I'm neutral, I'm not saying you guys are bad.