Usually you guys are spot on but the last two times I have tried to get some signs made you have dropped the ball. The first time the production of the signs got held up because we had not paid the deposit. But we are and existing vendor with you any deposit is not required. Nobody told me and I had to call and get the correct people involved to get it moving. The second time, and I'm still working to try to get the signs made, it has taken me over a week and I still have not seen a proof. I have made multiple phone calls with little to no movement.
The service was fast and accurate, Joshua Curttright and the staff did an excellent job with a rush project. We did put up the wall art ourselves and had done some previously. This one was harder (compared to our previous experience) as the letters did not seem to want to stick to the wall. However, we got it up and it looks great.
Our experience of Joshua and the team was professional, helpful, casual, friendly and "on target". We started with 1 product and expanded to 6 or 7. Pricing was good (we didn't do comps). Service was excellent at every level. Product was perfect!