I just didn’t get the same quality as in past years. I place a very similar order every year. For the past 2 years, I’ve had the same salesperson and she did a great job. Now there’s a new person and while nice and well intentioned, my order was a day late and then not correct and I had to wait for it to be fixed. I know things happen, but I was disappointed and feel like I should have had a discount on my order.