Sign face was not removed but loaded into neighbors dumpster was told all debris would be removed and hauled away. Lots of glass and debris near work area.
1. Unresponsive to request or 2 days.
2. Ignored request for "no trespassing" signs
3. response to delivery inquiry was " we will process after payment"
4.surprise fee of $65 for for design of about 10 words of simple text resulted in misspelled proof
5. Gave false information in response to feedback
Maurie,
I apologize for that. I did not realize you had come in a few days prior. We will take this as a learning opportunity so that it does not happen again.
November 12, 2023
S.S.C. Delray Beach, FL
Always able to assist us in any needs with signage in a fast and efficient manner. Everyone there is extremely friendly and helpful!
The owner Eric & his team are acceptable & answered my questions over the phone or their shop. The quality of the deliverables & installation were exceptional & tracked by the target date’s provided.
Products and customer service are on point! Quick response time and easy to communicate with. They listen to ideas and wants, and create accordingly, with a quick install turnaround time!
Highly recommend them for all your signage needs!
Immediate response with the estimate of the job followed by the sign matter done expeditiously!! Just an unexpectedly impeccable job all completed within days of me contacting the BB store Thankyou Eric!
Eric and his team did an excellent job meeting a tight deadline. I lacked the knowledge to offer any suggesting around materials and Eric did a wonderful job explaining all of my options and keeping everything within my budget.
Not to threaten to charge me more because it didn’t turn out the way I wanted. I thought the client was always right😊 It did turn out beautifully in the end…
Well, when I first tried calling no one was there to answer the phone and the signs took over a week, so I wouldn't call that fast. Then when I called to see if they were ready no one was there to answer the phone again.