Your excitement about working with us to create banners with our school beliefs was appreciated, along with your patience in editing the information based on feedback, to ensure the final product was what we wanted. You were efficient, fast, and produced a great, quality product - one we are all proud to display in our school!
Your service has been good to this point and we have appreciated it. We understand that there were issues with your cutting equipment but once the logos were done one of them went on someone else's vehicle and the other went on the wrong vehicle. All in all this particular transaction was a bit of a night mare. I am sure that it will be better next time.
Communication and administrative error are the small things...but you need to make sure that you keep the customer in mind on short timelines and in follow ups.
We will try another order down the road and see the results.