I did ask why after the quote i had to know pay more to clear up the blurriness. I do not understand why it was blurry and why it was not made clear in the first place.
I was quoted 116 then another 90. Why not tell me 210 in the first place.
We began the second set of signage talks in August and it's still not solved yet.
twice now the signs that have shown up were the wrong dimensions
We are not really sure if this is a miscommunication or not.
but the time for turn around seems to be very slow....
we were billed for this without the job being completed yet ( automatically taken from our Visa card ).
Could you please explain why this happened?
We feel pretty disappointed and as this was a completely different experience compared to our first signage that was completed.
Brian and his team took my printing need crisis and turned it into a positive event. They were able to print labels for me quickly which allowed me to continue to provide product to my customers.
The team at the Burlington location performed above my expectations which is much appreciated.
Lubecore International Inc.
The price I was quoted was different from the final and I was not given any notification before or after the printing. It was over my budget. I made adjustments to the quantities to stay within budget. Was going to be ordering more decals for the future but have decided to go elsewhere.
Original quote was less than final quote by $7 a sign. A different size was recommended by your sales associate in the end the riders, sign post that are generally a standard size where not the same size as the 34 x 30 sign which costed me more money to change the sign post. In the end I felt like I was driving though MCDONALD's asking to be upsize when I really did not want or need the extra food!!
Cost is also critical in a business. I supplied my own design on a PDF and was only told after the fact that the time to manipulate the size cost me money.
More upfront information on cost per unit planning and final budget would be helpful. I exceeded my budget on signs by $800. I counted on the expect in the sign industry to maximize my budget in the end they blew it.
The customer service is amazing. I can't say enough about how patient the entire staff is-I must have changed my mind at least seven times about the layout of my banner. Each and every time they came back to me with my edits very quickly. Everyone is very pleasant and efficient.