My contact in the Carson City NV store was excellent. I had to coordinate the printing and installation of the sign from across the country and at no time did I ever feel like the project wasn't on track or that I wasn't being kept in the communication loop.
I worked with Rick and he did a great job. I gave him very little information to work with. We needed a banner for my 30th High School reunion... I gave him the website for the reunion so he could see the event, school colors, etc. and sent him the business logos for those classmates who sponsored the event as they were sent to me, and he put together something that the reunion committee, the sponsors and all who attended the reunion loved.