I needed my table tents in a timely manner but I did not receive them for over a week. No discount for the wait. When you are told that they will be ready in a couple of days that is what I am expecting.
There was a mix-up and the printers printed 2 of the same banners and not one of each. It was not until we got to our location did we notice they were the same banner. The banner we were missing had been printed, but was not with the other two when picked up. We had to call a someone o return to the store and retrieve it. Unfortunately, it was not presented at the beginning of the event. The one saving grace was the attentiveness of Andy McIlhaney from the start of the process to trying to fix the mix-up issue past his duty hours.