The attention to detail. The quick followups by phone/email. Confirming that my order was correct before printing and alerting me that printing was happening. I was incredibly dissappointed and frustrated with the downtown branch. I dont even know where to begin. Took 7 days to contact me once I put my request in and uploaded files. 7 DAYS! then didnt hear back for two more. Called again and they had no record of me contacting them. Apologized and told me they had new software and were working out kinks. Then just started printing my order and I had no idea they had gotten started. Got a phone call from the installation guy who was at my business installing on the windows and I didn't even know it was printed. UGH. I went back 2 other times thinking it would change but it was the same experience.
Your location and staff were professional and amazing. I have 3 bars with tons of printing needs and will only use you all from now on for large scale printing needs.
Really great customer service. Paul and Chad was always friendly and professional and helped me to create a design that made me smile from ear to ear! I am extremely happen with how my trailer decals turned out. I will happily continue to do business at this location! Thanks guys, you rock!