FASTSIGNS® of Cincinnati, OH - Highland Ave. Facebook-24 Googleplus-24 Yelp-24

   817 Reviews
3272 Highland Avenue
Cincinnati, OH 45213
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Recent Reviews:

July 24, 2017
Your Employees are awesome !!!
July 18, 2017
Quick creation of custom signs that are accurate and great quality.
July 17, 2017
It's well done, in a timely manner and convienently located.
July 13, 2017
good quality , quick svc
July 8, 2017
Great sign and even better service!
July 7, 2017
Elk Grove Village
You guys have been terrific to work with, and really came through on a very last minute, rush request!
June 23, 2017
Miscommunication : Said something & did something else . & did not care or make concession
June 13, 2017
Excellent customer service. A pleasure to deal with.
June 8, 2017
, helpful, knowledgeable, patient, went out of their way, I can't say enough great things :)
June 5, 2017
Quick and courteous. Always get the jobs done in a timely fashion. signs are very professional looking and reasonably priced.
May 18, 2017
Reliable service and professional products.
May 18, 2017
Like your name-Great Signs--Fast! [NAME REMOVED] ITA
May 13, 2017
The attention to detail. The quick followups by phone/email. Confirming that my order was correct before printing and alerting me that printing was happening. I was incredibly dissappointed and frustrated with the downtown branch. I dont even know where to begin. Took 7 days to contact me once I put my request in and uploaded files. 7 DAYS! then didnt hear back for two more. Called again and they had no record of me contacting them. Apologized and told me they had new software and were working out kinks. Then just started printing my order and I had no idea they had gotten started. Got a phone call from the installation guy who was at my business installing on the windows and I didn't even know it was printed. UGH. I went back 2 other times thinking it would change but it was the same experience. Your location and staff were professional and amazing. I have 3 bars with tons of printing needs and will only use you all from now on for large scale printing needs.
May 12, 2017
Great design without much input from us. Fast, good quality work.
May 3, 2017
Really great customer service. Paul and Chad was always friendly and professional and helped me to create a design that made me smile from ear to ear! I am extremely happen with how my trailer decals turned out. I will happily continue to do business at this location! Thanks guys, you rock!
May 2, 2017
I provided a poster that needed to have a simple graphic to cover it. In the original delivered artwork the size of the covering piece was too small. I emailed the file to the provided email. Since I did not get a response, I thought the artwork was OK, since it was a fairly simple paste-up job. I was preparing to pick up the finished art and decided to call first t o discover from their graphic artist that they had not received the email file? I confirmed the email address and explained that I had indeed re-sent the artwork as instructed. The employee dryly said, "we don't have it." I was extremely frustrated with the fact that there was no effort at all to contact me regarding the email! No email, no phone call or text, nothing. This was a huge problem because I needed to pick up the posters on that Friday and they still needed the artwork! At the end of the day I had to physically bring a flash drive with the file to the location. I had to ask a fellow coworker to pick up the final posters minutes before the store closed. This could have easily been avoided with a simple follow-up call. Customer service does matter in my decision making process for choosing a vendor. We do large amounts of poster production work but I am extremely hesitant to ever use the Fast Signs on Ridge.
Response From FASTSIGNS® of Cincinnati, OH - Highland Ave.
May 04, 2017
So sorry for the confusion. Indeed, we notified the customer about the original artwork provided was not the appropriate size. We never received an email with artwork and surmised the customer was working on it. Sometimes we wait days and weeks for artwork, and this customer didn't inform us of his Friday deadline. As soon as the customer told us he needed it on Friday, we produced it that day and had it ready for his event.
May 1, 2017
The team was fast, helpful and priced right. As a small start up business, I felt like I got exactly what I needed in the time I needed it.
May 1, 2017
April 28, 2017
Prompt turn/around and delivery of the signs we needed as ordered.
April 27, 2017
Helpful professional staff. Quality product.