Picked up finished product wrong color sandwich board (orange was to be the color, received white) one inch boarder around arrow was over billed per side $40 per side when it should be $20. As first advertised $240 final bill almost $400 not happy
Communication needs to be improved. I hadn't heard anything about this project for almost two weeks. When I did hear back, the installer was already on their way over to put up the sign. Not a bad process, just would like to have more communication.
Very little creativity from the designer and the final product was fine, I was hoping for more than that. Time grew short during the design phase, so I needed to take what was completed for a conference I attended last week. I would have liked more input from your staff as to color and graphic suggestions. That's why we came to Fast Signs in the first place. They are supposedly the experts on creating signs and banners that will capture attention and convey a theme, product or service. I did not have a good experience this time (we've had signs and tablecloths made from you in the past) and will most likely not return for future work. We actually only plan to keep the banner we just purchased from you for about a year and then we'll do a redesign elsewhere.