I thought the pricing was fair. I got a lower price for the actual sign somewhere else but the installation cost was too high so fastsigns was cheaper overall. The quality was great. Took a little longer than expected to get the sign created but they kept in touch with me to let me know there was a slight delay. Installation was quick and just the whole process was easy for us and the signage looks great. Thanks guys!
Just love the quality and look after the installation. Cory was also professional. He added key inputs where needed. We appreciated his insight.
[NAME REMOVED] - Property Manager
The Willows at Victoria Falls
I was pleased with the end result. I was not entirely satisfied by what came across as a lack of urgency on the part of the associate Aaron who was helping me with my order. At the time of my order I shared that I was working on a tight time line to get the banner on our building. I expected a different level of communication surrounding the banner creation than I received, one that was driven by the site not me and repeated follow up phone calls.
I approved a 2 banner order, an my approval was somehow overlooked, missing the opportunity for one of the banners. I did continue with the 2nd banner. By the time the 2nd banner was complete, one piece of information had changed. Staff was helpful to provide a fix, but it wasn't complete and took longer than we were told it would.
For me the level of patience, and commitment to helping me develop a logo pleased me. I had to go back and we did a complete makeover with no questions asked. Only patience, and full collaboration. Each draft I received fully embodied my requests, even when I decided to switch it all up. Simply the best.