I approved a 2 banner order, an my approval was somehow overlooked, missing the opportunity for one of the banners. I did continue with the 2nd banner. By the time the 2nd banner was complete, one piece of information had changed. Staff was helpful to provide a fix, but it wasn't complete and took longer than we were told it would.
For me the level of patience, and commitment to helping me develop a logo pleased me. I had to go back and we did a complete makeover with no questions asked. Only patience, and full collaboration. Each draft I received fully embodied my requests, even when I decided to switch it all up. Simply the best.
A WEEK LATE FROM PROMISED- No call from shop and then I was made to feel as if I was inconveniencing them. Went with proof -differ from what I wanted because at that point SOMETHING WAS BETTER THAN NOTHING.
The customer service was great and the signs were ready earlier than expected. It was so much easier to work with someone in person rather than being a novice with an online program. The signs turned how so much better that way!!