I was pleased with the end result. I was not entirely satisfied by what came across as a lack of urgency on the part of the associate Aaron who was helping me with my order. At the time of my order I shared that I was working on a tight time line to get the banner on our building. I expected a different level of communication surrounding the banner creation than I received, one that was driven by the site not me and repeated follow up phone calls.
I approved a 2 banner order, an my approval was somehow overlooked, missing the opportunity for one of the banners. I did continue with the 2nd banner. By the time the 2nd banner was complete, one piece of information had changed. Staff was helpful to provide a fix, but it wasn't complete and took longer than we were told it would.
For me the level of patience, and commitment to helping me develop a logo pleased me. I had to go back and we did a complete makeover with no questions asked. Only patience, and full collaboration. Each draft I received fully embodied my requests, even when I decided to switch it all up. Simply the best.
A WEEK LATE FROM PROMISED- No call from shop and then I was made to feel as if I was inconveniencing them. Went with proof -differ from what I wanted because at that point SOMETHING WAS BETTER THAN NOTHING.