Our sign order took very long to be completed, and part of the order was wrong when it came in, causing a further delay. When I worked with Ram Signs in Farmington it was quick, professional, and done right.
Product was great. Turn around took a long time and we had to keep calling to remind about our order. Hand delivery never happened although it was promised, we instead had to go pick up the stencils for our order
Laurie & Candice provided exceptional customer service and made the process of installing three new billboards (a big undertaking) very seamless. They offered prompt responses to all our initial questions, surveyed the structures quickly, and completed the project with expert efficiency and quality. Our client was thrilled to have the billboards up even earlier than we had anticipated.
We appreciate the hard work of everyone involved and look forward to working with FASTSIGNS in the future!
Would just like to see better communication during the process. We weren't contacted when there was an issue with printing because our file imported the wrong way, so we weren't able to correct the file so it doesn't happen again and we didn't know the project was delayed. We were told the signs would be completed on a specific day, then came to pick up the signs and they were not done. This happened twice. Many times when the deliverable IS complete, we aren't notified. We have to call to check in, should be the other way around. The final product is of high quality, so we are happy about that. If communication improves we would be much happier and much more likely to recommend your services. As a regular client of Fast Signs, we would expect to be treated like more of a priority.
We needed a map graphic placed in our Welcome Center and 'of coarse we had a deadline' , Fast Signs worked with us closely to get our graphics installed and ready to go for the event. Thanks Laura Miller and Fast Signs for the great personal service