Response From FASTSIGNS® of Englewood - Littleton, CO
August 02, 2021
Hi Dan. We apologize for the delays in your order. We were also very frustrated with the fact that UPS lost and damaged your shipment. You're absolutely right that we should have communicated with you more clearly that UPS wasn't communicating with us. We will use your feedback to improve our processes and we hope that the additional complimentary prints we provided made up for some of the hassle this caused. Please feel free to reach out to me ([email protected]
) if there's anything else we can do.
-Larissa Croll, Owner