FASTSIGNS® of Eugene, OR Facebook Twitter Googlemaps Yelp

   564 Reviews
475 W. 5th
Eugene, OR 97401
(541)844-7746
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Recent Reviews:


Eugene
Great service, Ray has been incredibly helpful and patient. Sometimes it is hard to explain what I am looking for, and he always listens and is ready to give his helpful advice when I ask for it. He returns calls andi js responsive. We have a lot more business we will be doing with Fastsigns and look forward to it!

Eugene
Timeline management and communication could be better. I was never given an ETA when my ordered was placed on 10/28. Followed up on 11/2 with an inquiry as to job status. In fairness I never gave a drop dead date of 11/15 or 11/16 until 11/9 because I was operating on the original estimated date of 3-5 business days when the discussion began about the job. Artwork proof was declined twice which I thought could have been avoided. Either the prior job file or photo reference should have gotten us closer. Estimate was signed 11/2 but proof did not arrive until an inquiry on 11/9. Side note about delay of job was due to custom order of vinyl. I was never apprised of this and could have possibly made another selection of stock material for shorter lead time and less cost. I understand the merger could have influenced all of this. Devin was quite helpful to collect and clean up to get us to the finish line on 11/17.

Eugene
Devin is great to work with, glad to see you haven't missed a beat with the recent changes

Eugene
Reliable, get the job done, good end results.
Response From FASTSIGNS® of Eugene, OR
November 17, 2021
Thank you so much for your feedback. We love working for such a fantastic cause. We hope you like the aluminum signs!

Springfield
The graphics for our three commercial vehicles turned out great! Bonnie was incredibly helpful and facilitated communication flawlessly. Thanks, Bonnie!
Response From FASTSIGNS® of Eugene, OR
November 17, 2021
We really appreciate the feedback. Thank you. It was great to work on your fleet graphics.

Eugene
Enjoyed the fast and responsive service. The signs we've purchased look great. Technician who installed latest sign was punctual, professional and pleasant to work with.
Response From FASTSIGNS® of Eugene, OR
November 17, 2021
Thank you so much for your feedback. That was certainly a large project with illuminated signs, dimensional letters, and frosted vinyl. We appreciate your business. And by the way, we can help design, manufacture and install at ANY of your locations... just let us know and we can help.

Junction City
Professional. Courteous. Patient. Excellent result. Good job Bonnie and team! :) :)
Response From FASTSIGNS® of Eugene, OR
November 18, 2021
Thank you so much for your feedback. We appreciate your giving us the opportunity to work on your signage.

Eugene
Quickly replace the tool board that was not made correctly.
Response From FASTSIGNS® of Eugene, OR
November 18, 2021
Sorry for that mistake. As you know by now, we have replaced that board. We do appreciate you and Franz in designing and implementing these custom tool boards with casters. We look forward to finishing out the rest of the bakery with whatever tweaks you have to make. Thank you!

Pleasant Hill
Local and available.
Response From FASTSIGNS® of Eugene, OR
November 18, 2021
Thank you so much for your feedback. We really appreciate making signs for you guys... and we love your trees! Save me a 10 footer!!!

Eugene
Ray, Brooklynn, and staff are great to work with. They always do a good job, and when I need a rush order, they do their best to get it done quickly.

Eugene
quick, great price, and exactly what we wanted if not better!

Eugene
My account representative, Ray Wicks was essentially non-existent. Everyone else I worked with was excellent, but he generally took at least a week or more to respond to any call/ e-mail, and when he did he would just ask me the same questions he asked the last time. He didn't seem to remember anything. My business did not seem to be a priority for him at all. For a place called FastSigns, he really slowed the process down and I ended up end-running around him as much as possible. Everyone else was great! And the final product was great. Definitely not Fast, however.

Corvallis
Service was great! The representative Brooklynn Wicks was very nice and easy to work with. The process time to receive the sign took a couple weeks but other than that, service was awesome.

Cottage Grove
Excellent communication, and overall great customer service.

Eugene
the signs and install are perfect. thank you

Blodgett
It was very easy, stopped in and talked about what I would like on our sign, the same day got a quote back. Made a deposit and the next day had the art drafts. A few days later our sign was ready. I’m very pleased with the price, color, shine and the quality of the vinyl.

Eugene
The best quality product , price and above all service

Eugene

Eugene
More attention to detail. I had to send the proof back to include artwork that was present in the original art file but was left out of the proof preview. Further clarity in the cost estimates, including line items for multiple pieces rather than a total price. Also had to point out incorrect pricing on the estimate before it was adjusted and approved.

Eugene
The people who placed my order were lovely over the phone