Response From FASTSIGNS® of Fairfax, VA
April 24, 2017
We are confused by your review. Originally, when you came into the store, we provided you an estimate that included recreating (2) files and then producing the graphics at 11" diameter.
When you received the proofs (with the estimate attached) you decided to change the graphics to a larger size of 18" by 18". We then emailed you the updated estimate showing that the cost went up by $3.00 total. You approved the project AND provided your cc for payment. At no time was there a lapse in communicating with you what the cost of the project would be.