FASTSIGNS® of Federal Way, WA Googleplus-24 Yelp-24

   741 Reviews
34930 Enchanted Pkwy #170
Federal Way, WA 98003
(253)835-9450
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Recent Reviews:

September 14, 2016
D.Z.
Federal Way
I waited over a month to get the order complete and the installation was very poor, bubbles all over the vinyl and edges not cut straight.
August 15, 2016
J.H.
Federal Way
There was a printer that went down for repairs. That printer caused numerous delays with the order being completed. A week to ten days was drawn out to over three weeks. Then when ready for pick up it was incomplete causing another week to be added to the completion date. I did make another order when I picked up my completed original order. I was willing to overlook the down printer and move forward. It just seemed to be a "Not our fault the printer was down" attitude - a call or an email would have been more proactive. The communication was very poor throughout the entire process. Our company is looking at opening an account with Kinkos.
August 5, 2016
R.M.
Olympia
quality of the products
August 1, 2016
S.Y.
Federal Way
Fast and friendly service with great low pricing. Thank you.
July 29, 2016
L.J.
Puyallup
Communication was a bit lacking. Installation on the R was not done well the first time, but they did come and fix it.
July 18, 2016
M.I.B.
Milton
They were willing to work with me directly to make our sign exactly what we wanted and needed.
July 10, 2016
J.T.
Federal Way
local face to face presence - integrated graphics design with equipment...
July 6, 2016
Ruvim Fendich
Covington
I was impressed by the customer service I received from the people working here. They were really helpful and helped me figure out exactly what I needed for my Company Sign. When I needed the sign sooner that the date they said it would be ready, they went out of there way to make sure I got it in time to open my business. 10/10 !!!
July 5, 2016
T.B.
Auburn
Not made according to request. I brought the sign back to be made again the right way this time.
July 2, 2016
R.G.
Federal Way
Nobody was in charge of my two signs the first was just a small correction and the second was a new sign that everyone forgot about until I showed up I had to call or come by as no one called me I was told we will send you a proof by days end nope! I would consider another company in the future this went on from June 14 till June 28?
June 27, 2016
D.E.
Auburn
sign was ok - had to come three times before I could pick it up. Then the holes for hanging were made in the wrong place. The manager was amazing about it and only charged me 1/2. It really did make me feel like I was important as a customer. Since they messed up - they took the blame and made it right. Appreciate that. I have more signs to make and would use them again
June 20, 2016
R.R.
Tacoma
Fast and always produce exactly what I need
June 20, 2016
D.L.
Kent
Careful responses and sending proofs with exact specs. Thanks
June 16, 2016
J.H.
Federal Way
They corrected the problems from the initial installation of our vinyl sign.
June 14, 2016
Kathleen Monahan
Tacoma
friendly and professional and get the job done! Our signs that you produced have been extremely effective!
June 10, 2016
Kim Peters
Puyallup
Becky is fantastic. We are moving into a new office space and fast signs was there on day 1 putting signage on our door. Easy and seamless process. Thanks Fast Signs. Kim Peters
June 9, 2016
J.V.
Kent
The team is always so friendly and I always know I'm going to get exactly what I ordered!!!!
June 9, 2016
K.M.L.
Federal Way
While I appreciate the order was complex, I found that my feedback on proofs was not incorporated into revisions sent back to me on multiple occasions. This created a lot of churn in trying to get to a final proof.
May 31, 2016
Danae Requa
Auburn
Very professional looking and great product.
May 29, 2016
Rick Stafford
Federal Way
Your service is great and your products fantastic. It's fun just to go into your store and see what cool stuff you all are working on.