FASTSIGNS® of Federal Way, WA

June 25, 2017

L.E.
Federal Way

The price of 10 signs was way too high. I was promised directional arrows and stakes also. When I came to pick the order up they had no memory of that part or promise. The signs are nice though. No

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June 19, 2017

R.S.
Tacoma

Great staff

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June 16, 2017

P.B.
Burien

All good, you do need a design service room/cubicle to sit down and work with the designer. Doing it at the "purchase counter" is a bit awkward. Thanks so much.

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May 28, 2017

J.B.
Auburn

Fast, easy to order, and friendly staff that goes out of their way to make sure your order is done correctly.

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May 24, 2017

K.S.
Federal Way

Large product offering and great customer service. Thanks for your help with a recent project.

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May 12, 2017

G.B.
Coeur d'Alene

obviously quick, good quality and exactly what I wanted

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May 9, 2017

R.H.
federal

Fast, friendly and reliable

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May 1, 2017

B.S.
Federal Way

Good attention to detail on artwork and manufacturing of the signs. The staff spent considerable time with us during the ordering process. Final installation of our two signs was professional and well done.

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April 25, 2017

J.M.N.
Federal Way

Terrible communication and did not get what I ordered.

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April 24, 2017

L.L.
Lakewood

Not very responsive in responding to emails and phone calls. Our company has been using you guys for several years, and with this new order I never got a call back on my quote. I had to call in several time to make sure my order was rec'd. Very frustrating when I have to keep following up.

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April 23, 2017

K.B.
Burien

Communication was very difficult and there was problems with over promising and under performing. Many appts were missed or workers showed up late. Unprepared with tools, supplies, or camera equipment. It took more then 3 months to complete the project when I was told it would take a week.

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April 19, 2017

J.R.
Federal Way

Thank you for putting up with my eagerness to get the wraps on my boat. I'm so grateful you stayed late so I can get them on a rush. Great job!!

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April 19, 2017

S.C.
Black Diamond

Product was clean and done nicely

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April 3, 2017

P.T.
Milton

Poor communication regarding status of project. The project took longer to complete than the time it was promised.

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March 28, 2017

A.H.
auburn

The response time was the only upset, I have emails from beginning of Jan 2017 for bid approval and install date was not until end March not a good look.. The product looks amazing very satisfied. Stephany was my contact it was very hit and miss in fact the final scheduling came from Molly whom I believe is in your production team, I thank her for assistance..

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March 27, 2017

U.M.
Tacoma

The perfect customer service and product.

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February 21, 2017

M.S.
Tacoma

Quality Service and a great Business with Great People.

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February 4, 2017

M.K.
Federal Way

I was under the understanding that the design fee was going to be refunded if the designer had to enhance the image I provided but they did not. I was still charged the design fee. Other than that the staff was friendly and I am very happy with our banner.

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December 31, 2016

J.S.
Federal Way

Fast, friendly, easy to work with, very helpful and informative. Very happy with the cost and convenience. Will definitely do all my business here.

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