The employees at FastSigns are amazing! We are never disappointed with the quality or the turnaround time on our orders. Everything is top-quality and presented with a smile and a kind word. We have used FastSigns for a long time and will continue to make them our #1 go-to.
It was a combination of things - rush order from 3rd party for an additional $100 - and the shipping container did not contain the item on the expected day - which caused an additional day -(which negated the rush order) then when I went to pick up the final order - half of my order was not completed -- and had to be delivered to me later that evening - which was a bit irritating since I drove quite a ways to pick up only half.... when both could have been delivered - had they noticed the entire order was not ready earlier. Then there was no concession on the rush order fee---since it was delivered later than expected -- the reason I was given was that it was a 3rd party fee .... which as a business owner myself - was not a sufficient response.
The sales staff and the graphics team was very easy to work with. Only issue was the bottom of our sign artwork ended up on the top of some of our yard signs, and so perhaps they were not cut properly.