Lacey was very helpful from the initial email we sent in. GREAT customer service and great timing on getting the signs ready for us! This specific FastSigns is known for their exceptional customer service.
Left three messages for a call back and never received one. Had to keep calling. Proof was not sent as promised.
Overall the finished product was great and done on time.
I was asked to call if I didn't receive the proof as promised. I did, but never got a call back. When I did finally get someon ( 2 days later) they said they would put a rush on it. ??
Fort worth location had great service. Excellent follow-through and flexibility with the schedule. Our sign shipped to them for installation only. We were missing a couple of spacers and they called around and drove around looking for the missing parts so it wouldn't have to ship them out and miss our install date. I would use them again and again