Had to correct spelling error made by Fastsigns. Picked up my largest banner (12ft) and the weights where not included. Had to wait an additional day to have that corrected. Delivery of that banner wasn't promised next day, received a day later than promised. Submitted a copy of at $50.00 coupon to sales rep and was told I had to bring it in store. Coupon wasn't honored. Ordered (2) 12"x18" Angle Iron Wrap Around Frames w/signs - quality of frames looked previously used.
I own a marketing company. When I came in to order I identified myself as that and that I was purchasing some signs for my client. Without my permission or knowledge Fast Sign stickers were added to the back of the signs I purchased which angered my client. For B to B this should never happen and I won't be using this company again.
Sam Leopard, from FastSigns, was prompt in responding to my initial inquiry, and following-up on my questions. Things moved smoothly. Installation date was reasonable. Pricing was reasonable.
Thanks for your service.
[FIRST NAME REMOVED]