I gave a 1/ deadline as materials were needed no later than 12 noon for a party that started at 3. One of the team called me to ask me some questions but when I returned the call she was busy with another client and promised to call me back. She didn’t. When I called at 11.30 the following day to check they were ready, they weren’t. I was only able to collect at 1.30. This meant that by the time I got them I was unable to cut and mount them in time for the party and was only able to use a handful of what I had purchased. It was v disappointing and a complete waste of your time and my money.