From the office staff to the install team, everyone who helped produce the signs and install the signs was wonderful. Great communication, quality customer service and the project turned out extremely well.
I have the highest regard for your front desk service. Michelle has done an OUTSTANDING job of working with us to get our orders correct, start to finish, but I am sorely disappointed, repeatedly, with the unreasonable delays and timelines for job completion. It seems that Fast Signs #194 is struggling to complete simple ‘load the file, print, and apply’ repeat business orders.
I’m testing out two other vendors that are not nearly as close, but if their delivery times are reasonable, I’ll be moving my business there.
This may be my last order with FastSigns #194, unless I can be promised a MAXIMUM 5 business day turn around on my orders, moving forward. Fast Signs #194 has cost my company money by causing me having to delay putting new vehicles into service and on the road.
Bottom-line, I only see business ‘slow and at our pace, as usual’ from Fast Signs #194.
I had asked to replicate signs from a previous order. When I picked them up, they were much larger than the previous signs and do not fit in our sign holders. I will have to order more signs and holders to accommodate this mistake.
First, the customer service through out the process was amazing! I had Michelle help me with my design. She was super friendly and knowledgeable.
My decals came out perfect. Material used was not low end. I would highly recommend this place.