The quality of work was outstanding...awesome.
I do know you have been swamped and in need of extra help and probably receive 100's of emails/day. My only suggestion would be if you could just respond "received" or "got it" when things are sent your way, that way the customer knows you have connected.
My initial contact was not so great. We were finally able to work it out and get my vinyl made for my office. The vinyl looks great! I have since sent an email requesting some additional work but have not heard back.