You are friendly and energetic.
Tim Sinen is professional, helpful, and quick to respond to inquiries.
I think the installer was Jeff (hope I am correct on the name), both times. He is an extreme perfectionist (perfect for this sort of work) and asked the right questions. He actually helped us to tweak the installation (exact location) to be better by checking with us (asking the right question). He is also tidy and quick!
I would come back and recommend you to anyone!