Hi John, Thank you for your feedback, we appreciate it and very sorry to hear about your experience. The prices for all the materials and resources have gone up across the board in the sign industry as with others. Not to mention the backordered items. On top of that there is an employee shortage and time constraints & weather issues. You have given us a call several times before we committed to the project. So, we tried to help as best as we could. we had to outsource the installation as our own employees were out for various reasons. So, while we can understand your displeasure with the pricing, sometimes we do not have control over it. and we Hope that you will have a better expectation setup and experience next time. Thanks