getting any sign in a timely fashion is unheard of at this location.
I ordered a custom sign on May 22 and I am still waiting three weeks later.
they rely on outside vendors for some materials and make promises they cannot keep.
First and foremost, I have worked with Ashley (Houston-Galleria store) for a few years now and she is AMAZING! She is knowledgeable, patient, funny and kind; top notch customer service. The quality of product is always top notch and the speed in which projects are turned out is amazing! I have worked with Fast Signs with two of my companies and multiple organizations I work with; they are my 'go to' for signage and I am incredibly appreciative.
I've never had a worse experience with a vendor than with FastSigns. It's taken over 1 year to get my client's signs installed, even after taking her deposit. We were promised signs in a couple weeks time, but months went by before anything was installed at her salon. I'm disappointed in the lack of customer service and concern for timeliness.
The sign was created quickly and it came out exactly how we wanted it. Everyone was friendly and understood what we wanted and needed and the importance of this printed piece. I would recommend them over and over again.
i was very impressed by the speed and efficiency in which I received my estimates and my products. I am also very impressed by the professionalism that Maria had displayed to me throughout the entire process. And also Ashley is very cute. I would definitely recommend this Fastsigns to all my friends and acquaintances.