Fastsigns of Huntsville is amazing! I called around 3PM on Friday, July 1st, 2017. I needed a 3'x10' banner for a July 4th event the following Tuesday. This meant that they only had a few hours on Friday and Monday to produce the banner.
One phone call, a few email exchanges, and my banner was ready to pick up at 10AM Monday monring. FASSSSSTTTTTTTSigns is right!
Patty and her team did a great job of helping navigate the variance issues in order to get our monument sign approved at an appropriate size to fit with the size (large) of our community. Without that, we'd have had a much smaller sign which wouldn't have been easily seen - and would have been a waste of $. Patty represented us well at the hearings, and then produced the sign quickly once approved. Thank you!!
Very disappointed with the customer service and lack of communication about keeping me updated. The proof wasn't ready within the given time frame. I only got it after I called to follow up. Then, less than 24 hours later, they were asking for a response. I made some changes to the proof and sent my response back. After a few days of not hearing back about the edited proof, I called to check in. That's when I was notified that they were coming out that same day to install, giving me very little notice and time to work my schedule around their arrival.