FASTSIGNS® of Indianapolis, IN - East
9433 E. Washington St
Indianapolis, IN 46229
January 17, 2017
Rich at FastSigns was great and our signs are beautiful! Rich helped us select the
perfect sizes and layout for our signs and he produced our rush order on time! The banner and the two signs are perfect - very professional and very nice. We are attending an important Tradeshow and we are very thrilled to have this professional eye-catching banner and two signs to promote our company at our booth. Thank you.
Patti [LAST NAME REMOVED], Avalon Drinkware
January 16, 2017
Very high level of customer service and they always exceed my expectation of a quality product
January 13, 2017
Andrew did a great job on my project. I was working with him from California with a close timeline. He also delivered my banner to my hotel. Thank you!
January 12, 2017
The products are created exactly the way we order and services were fast and efficient.
January 9, 2017
Andy great to work with, always happy with product!
January 6, 2017
Outstanding product quality, professional service, and reasonable prices.
December 30, 2016
Good service and nice work
December 12, 2016
My decals were not ready when I was told they would be and the color was incorrect. They looked very primary and unprofessional however it was all we had so we had to give them out at our tradeshow. Give me some of my money back for my order if you wish to make things right. We provided a high resolution file and what we got was low resolution incorrect colored product.
December 12, 2016
Customer service rep Andrew was very helpful, friendly, and knowledgeable.
Production time was quick and product delivered was great.
November 15, 2016
Fast response to my internet quote request. Excellent customer service, fast response and met my delivery.
November 14, 2016
There was no mention of losing a portion of my logo to stitching until I arrived to pick up.
I was given some money off for the problem; however, I cannot necessarily recommend to others, if this is indicative of the work and communications.
November 13, 2016
It was easy to get the sign I wanted and Andrew delivered excellent customer service.
November 7, 2016
Always fast and reliable service
November 4, 2016
Quick turn around, better price
October 31, 2016
It was easy to order and they made a quick fix when I needed it
October 31, 2016
The signs were the wrong size when the tech brought them for installation and instead of working with me to fix them and get the sizes corrected, I was told by the FastSigns office staff that I could pay for a second print since the error was my fault. I kept the original prints and the installation tech made them work. It didn't match the original drawing but it was better than paying for two sets of prints.
After the installation, I noticed that laminate was pealing away from the door were the signs were installed. When I called the FastSigns office I was again told it was likely an error on my part. The door is brand new and in good condition prior to the install. A FastSigns employee came to the location to see the door. In the end, he asked what I wanted for the door and again told me it was likely not their fault.
Overall, I would not refer FastSigns to anyone. I have not used them in the past but first experience with this location is enough for me not to return. They are good at brushing blame off onto their customers and adding their faults to ours. I will not be a returning customer!
October 25, 2016
The overall service and quality is superb! We've used FASTSIGNS to build our new church sign, which we are really enjoying; but they also created our wall graphic for our sanctuary about 6 months later. We really appreciate how accommodating they were in regards to the date that we needed. They only had 4 days to create and install the graphic, and they delivered! We will continue to use and recommend FASTSIGNS to anyone.
-Ravenbrook Bible Church
October 13, 2016
I had a fairly simple order that was not correct when I came to pick it up. I paid for the entire and was told the remaining items would be mailed to me the next day. Ten days passed and I received nothing. When I called, I was told there was a problem when printing the remainder of the job. No one ever called me to let me know there was another delay. Poor customer service, especially when you had my money.