FastSigns is just that, Fast! Not only fast, but their quality and attention to detail is amazing. FastSigns Irving has outstanding customer service. They communicate with their customers every step of the process to make sure no detail is missed. We have come to them with crazy projects and they never dissapoint.
Placed order on July 12 for estimate 4-58799, only partial order received. Sent email on 8/24, did not receive status update reply. Called store on afternoon of 8/28, told order shows complete in system but that salesperson out-of-office (contact name/phone left). Called store 8/29, approx. 10 am, told salesperson out for an hour (contact name/phone left again). Called store at 3:15 pm, again told salesperson out of the office... (left contact name/phone again). IF store called, no messages were left to indicate that they were attempting response.
Directory strips ordered were not delivered or installed.
Since the only person who can answer the question about what happened with the directory strips doesn't return email or phone calls isn't doing so, I would hope that someone else could.
Jeff and his team at Fast Signs Irving always do a remarkable job. Even when we have last minute changes or signs, it isn't a problem for these guys. It is a tremendous help that they keep our logos on file so it makes it easier to place an order year after year!