We liked that you went above and beyond. Instead of just re-installing the customer's sign on existing posts as requested, you sent pictures and explained why the existing posts were not good. You removed the existing posts that were not meant to hold such a heavy sign and that was a safety hazard, with the correct posts and concreted them into the ground. The existing posts were not concreted in and the original install was SHODY at best.
The re-install of the existing sign on new posts was not only done right, but looked great. The new posts gave new life to the existing sign.
Thank you for a job well done. We will definitely use you again if the opportunity arises!!!