Fastsigns installed Custom Graphics on my 5th Wheel Montana Camper. I furnished all the Graphics and they did a great job of installing them. They scheduled my installation for 9/12/16 and that is when they installed them, very professional. The price was very reasonable. I recommend FASTSIGNS for all your sign needs. I will be back when I need signs. Thanks Don for a great job, the Graphics look good as I was expecting.
Georgetown, Ky. 40324
Your service far surpassed anything I have personally gotten since moving to Lexington to open a business. Everyone was kind and patient under a one day deadline. It was a pleasant experience and opened our doors for the weekend.
The designer did not tell me to take one of her designs and no changes were allowed. But, knowing this was a small order, I did not want to keep tweaking the sign until I got just what I wanted. Thereby, I wound up with a sign that was 80% of what I wanted, not 100%. If she had written in her email "We want you to be 100% satisfied and [FIRST NAME REMOVED] work until you get just the sign you want" I would have tweaked a little more and been more satisfied.
There seems to be a lack of communication between the person take order vs the person who does design. There seems to be a lack of concern regarding order from person taking the order. Website advertises other marketable items available this seems to be a surprise to the person at the front desk until they found a magazine to order from. They have no knowledge of quality, sample, delivery etc of said items.
The signs I ordered were not correct. When placing the order I gave specific instruction on how the sign should be laid out on the yard sign. I followed up with a detailed e-mail with all the instructions. When arriving at the store and explaining the error the same sales person could not find the e-mail. I ended up sending it again from my cell phone. They were able to reproduce the signs within 25 minutes. Never did anyone apologize for the error or offer any type of discount on the signs. They didn’t even offer me a seat while I waited for the signs to be reprinted.