FASTSIGNS® of London, Ontario
521 Reviews
Recent Reviews:
June 2, 2018
Allan Green
London
London
The Fast Signs Crew, are very efficient and professional..they went through hoops with me to make sure the final product was exactly what I wanted. They were supportive and intuitive and helped me put things together in ways I never imagined, which allowed the final product to be beyond my expectations and perfectly aligned on my Vehicle signage. The Quality carries on down from the contact person to the designer to the person who applied the lettering and Logo.
I feel there is nothing they could not do, I have been using fast signs since the 1990's and will recommend them and employ them for all my requirements in the future as well. I trust them and feel safe that what they say they will do to the letter... thank YOU! Catherine and Allan Green of the Goddess & the Green Man Crystal Earth Healing Center OMPAH Ontario...
May 28, 2018
Mark VanDermaas
London
London
May 22, 2018
K.D.
London
London
FASTSigns has great products and we were really happy with the final installation. Looks fantastic!
Communication regarding status of projects and timing for installation could be improved. In both recent incidents we had very little notice when installation would occur. Luckily, timing was not an issue however in other circumstances we may have had conflicts with major events or visits. More advance notice would be appreciated. Thank you.
May 15, 2018
Barbara Wray
St Thomas
St Thomas
May 11, 2018
J.H.
Sarnia
Sarnia
May 9, 2018
C.P.
Aylmer
Aylmer
I was not given a quote before we started into the design and then when I asked for one before we continued, one was given. However, I was given a quote for $368 for the sign I wanted and pictures were included. ( this included 2 - one sided signs)
The designer, after many design details and we were ready to go to print, informed me that I was misquoted and that I would have to pay double for the sign that I wanted.
I ended up changing material just to try and compensate for some of the cost incurred.
When I asked if there was anything she could do, there apparently was nothing she could do.
This quote was not my business' fault and knowing customer service the way that I do, if I quoted ( or misquoted) a customer, I would certainly suck up the cost just to have my customers leave happy and spread a good word.
I would like to see my money refunded for a mistake that was not mine.
Response From FASTSIGNS® of London, Ontario
May 09, 2018
Hi Coleen,
I apologize for the aggravation this has caused! My staff member made an error on the price initially due to a misunderstanding, probably because I did not explain the job to her correctly.
We will refund you the cost for one of the sign faces. Where would you like us to send the cheque?
Regards,
Ted SchoutenMay 7, 2018
George Williams
London
London
May 4, 2018
Jennifer Krische
London
London
I had no idea how to get banners made and I was quite frustrated with other companies. Your staff took my information, advised me on better formats to prepare my information and made me beautiful banners. And they did it so courteously. I really appreciated their knowledge and how nice they were in the face of a total tech geek like me.
April 23, 2018
K.
London
London
April 23, 2018
Sue Morgan
London
London