FASTSIGNS® of London, Ontario Googleplus-24

   507 Reviews
4-575 Clarke Road
London, ON N5V 2E1
(519)453-0982
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Recent Reviews:

May 15, 2018
Barbara Wray
St Thomas
You are like you say, Fast! The quality is excellent as are the staff. Always a pleasure doing business with you.
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May 11, 2018
J.H.
Sarnia
service is good- response time could be a little faster via email, but it's not terrible. Otherwise I would have given 10. :)
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May 9, 2018
C.P.
Aylmer
I was not given a quote before we started into the design and then when I asked for one before we continued, one was given. However, I was given a quote for $368 for the sign I wanted and pictures were included. ( this included 2 - one sided signs) The designer, after many design details and we were ready to go to print, informed me that I was misquoted and that I would have to pay double for the sign that I wanted. I ended up changing material just to try and compensate for some of the cost incurred. When I asked if there was anything she could do, there apparently was nothing she could do. This quote was not my business' fault and knowing customer service the way that I do, if I quoted ( or misquoted) a customer, I would certainly suck up the cost just to have my customers leave happy and spread a good word. I would like to see my money refunded for a mistake that was not mine.
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Response From FASTSIGNS® of London, Ontario
May 09, 2018
Hi Coleen, I apologize for the aggravation this has caused! My staff member made an error on the price initially due to a misunderstanding, probably because I did not explain the job to her correctly. We will refund you the cost for one of the sign faces. Where would you like us to send the cheque? Regards, Ted Schouten
May 7, 2018
J.S.A.
London
Excellent customer service
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May 7, 2018
George Williams
London
Professional Knowledgeable First Class Customer Service Local Business Competitive Prices.
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May 4, 2018
Jennifer Krische
London
I had no idea how to get banners made and I was quite frustrated with other companies. Your staff took my information, advised me on better formats to prepare my information and made me beautiful banners. And they did it so courteously. I really appreciated their knowledge and how nice they were in the face of a total tech geek like me.
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May 3, 2018
T.S.
Ancaster
Great service, great timing, very friendly and efficient.
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May 1, 2018
S.Y.
London
Great service from great Staff.
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April 30, 2018
G.B.
Parkhill
Great customer service!
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April 27, 2018
M.V.
London
Good quality product and timely service.
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April 24, 2018
T.Z.
London
friendly could be a little faster --prices are fair
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April 23, 2018
K.
London
Fast friendly kind service, great quality product, and very helpful staff to ensure that we got exactly what we needed.
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April 23, 2018
Sue Morgan
London
Dee and Ted are a pleasure to work with. They are quick to respond in emergencies and are incredibly helpful in co-ordinating additional contractors when required.
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April 16, 2018
E.F.
Lambeth
The quickness in which they began process of meeting me and discussing options.
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April 13, 2018
J.C.
London
Great customer service, timely delivery.
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April 13, 2018
Peter Broadbent
London
Well run business
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April 13, 2018
Alyson Clewlow
London
Fast service and great customer service
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April 11, 2018
M.B.
London
Thanks, great service.
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April 10, 2018
D.C.
London
I was able to get the product I wanted and also had choices of different product.
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March 31, 2018
Joseph Mankowski
London
Friendly, professional service. Timely delivery. Good communication. Full attention to my problems, great advice how to use my panels on a metal plate. A sticky tape was added to my panels free of charge, when I asked how to attach the panels. To make it short - you guys are as good as one can ask for. Thank you!
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