The ordering process was needlessly complicated. I have owned 3 businesses over 30 yrs and found your ordering and estimate approach to be the worst I have dealt with. I like the quality of the sign, but the contrast of how large the logo is compared to how tiny the print is that is advertising our business of "Boarding and daycare" is all wrong...print is way too small and I had asked it be enlarged and was told could not be done. My daughter, how has a design degree, explained to me recently that the margins did not allow it to be larger in on one line...OK...here is an idea...stack them instead of one line...really? I think your designer needs some education.
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